FAQ

what kind of product you have?

any products

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What types of products do you offer?

We offer a wide range of products, including clothing and accessories for both men and women. Our collection is curated to ensure high quality and style.

How do I place an order?

To place an order, simply browse our online store www.ebuying.pk, select your desired items, choose your size and color, and click “Add to Cart.” Once you’re ready, proceed to checkout and follow the prompts to complete your purchase.

What payment methods do you accept?

We accept a variety of payment methods, including debit cards (Visa, MasterCard, and Cash on Delivery secure payment options.

How long will it take to receive my order?

Shipping times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and delivery can take 5-7 business days depending on your location.

Do you offer international shipping?

Yes, we offer international shipping. Please note that shipping times and costs may vary depending on the destination.

What is your return policy?

We have a 15-day return policy for items that are unworn, unused, and in their original packaging. To initiate a return, please contact our customer support team at support@ebuying.pk for instructions.

How do I initiate a warranty claim?

To initiate a warranty claim, please contact our customer support team with your order number and a description of the issue. Include photographs of the defective item for our assessment.

What happens if I receive a defective item?

If you receive a defective item, please contact us within 30 days of receiving the product. We will assess your claim and provide a resolution, which may include a replacement or refund.

Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. Once an order is processed, we may not be able to make changes.

How can I contact customer support?

You can reach our customer support team via:

  • Email: support@ebuying.pk
  • Phone: *** We aim to respond to all inquiries within 24-48 hours.

How can I stay updated on new products and promotions?

To stay informed about our latest arrivals and special promotions, sign up for our newsletter at the bottom of our website. You can also follow us on our social media channels.